ChemBook6800 Series

Frequently Asked Questions

Overview
Specifications
FAQ
Installation
Download
PCMCIA


 

For more information, please go to General FAQ.

BIOS

CPU Video Storage Power Management Miscellaneous

 

What's new in the latest BIOS Update?

The newest BIOS versions for ChemBook™ 6800 is version 05-30D for Dual Scan, 05-30Ta for TFT Active Matrix.

Note: Please update the BIOS on your system on your ChemBook™ 6800 to 05-30D or 05-30T ONLY IF you need to install a hard drive larger than or equal to 3 GB in capacity or if you are installing Windows 98. Otherwise it is not recommended that you upgrade the BIOS unless you have experienced specific problems that are fixed by BIOS updates. Therefore BIOS version 05-17 is available for you to download freely, while 05-30D and 05-30Ta are password protected.

Version:05-30D/Ta Date:July 16, 1998

This version has been released to make the following changes and bugfixes:

  1. Same as 05-29D/T, official release for Windows 98 support.
Version:05-29D/T Date:July 7, 1998

This version has been released to make the following changes and bugfixes:

  1. Windows 98 compatibility is added.
  2. CD-ROM could not be automatically configured by Windows 98 setup.
Version:05-28D/T Date:May 23, 1998

This version has been released to make the following changes and bugfixes:

  1. The display looks abnormal after resuming from suspend mode.
Version:05-25D/T Date:April 19, 1998

This version has been released to make the following changes and bugfixes:

  1. No Display on External CRT.
  2. Teac 220E CD-ROM Drive cannot be detected when booting from CD-ROM drive.
  3. Some Noises on the LCD panel have been removed.
Version:05-22 Date:January 7, 1998
The newest BIOS versions for ChemBook™ 6800 is version 05-25.
  1. Noise is removed on the Kyocera Dual Scan LCD panel (KCB8060HSTT-X1).
Version:05-20 Date:December 13, 1997
This version has been released to make the following changes:
  1. Overscan display mode for TV-Out PAL 640*480 is now supported.
  2. A "CRT Only" option has been added.
  3. The problem that System failed in Suspend-to-Disk when the battery is Low at the second time has been fixed.
  4. The problem that "Boot Password" can be bypassed by Pressing the ESC key has been fixed.
  5. The problem that system failed in running with Toshiba MK-2104 HDD in LBA mode has been fixed.
  6. The problem that some noise occurred on the Kyocera DSTN LCD panel has been fixed.
  7. The option of "External IDE Enable" has been removed.
  8. The problem that system keeps on beeping during POST when external PS/2 mouse is installed has been fixed.
Version:05-17 Date:October 13, 1997
This version has been released to make the following changes:
  1. Set system's fan to "Always On".
  2. Supports 128MB System Memory.
Version:05-16a Date:September 15, 1997
This version has been released to fix the following problems:
  1. The password is reported incorrectly after "Auto-ID" in the CMOS setup program has been run.
  2. System fails in booting from drive A or fails in starting Windows 95 after "Default Settings" has been loaded and "Save and Reboot" has been executed.
  3. System fails in working with Intel® Ether Express Pro 10/100B PCI adapter on the docking station.
  4. The feature of "Auto Detect Cache Size (256KB/512KB)" was added.
Version:05-15b Date:July 31, 1997
This version has been released to fix the following problems:
  1. 512KB L2 Cache is supported.
Version:05-15a Date:July 31, 1997
This version has been released to fix the following problems:
  1. Audio becomes invalid the when booting Windows 95 for the first time after Default Settings is loaded in the SCU and Save and Reboot is selected.
  2. Windows 95 boot up was delayed approximately 2 minutes if a Teac CD-316E 16X CD-ROM is installed.
  3. When using SamSung 12.1" TFT LCD under Windows 95, some noise occurs on the left edge of the LCD.
  4. The feature of booting from PCMCIA Card has been removed.
  5. It could take more than a minute for system to boot up when 150 MHz CPU is installed.
  6. The fan occasionally does not re-start after resuming from sleep or suspend mode. (Problem found with BIOS v.05-12).
Version:05-12 Date:June 20, 1997

Note: It has been discovered that, if you use BIOS version 05-12, the CPU fan will occasionally fail to work after resuming from sleep/suspend modes. Therefore it is recommended that you use BIOS version 05-11 at this time.

This version has been released to fix the following problems:
  1. The screen on the PAL TV set displays abnormally when using DSTN 12.1 LCD panel to perform the TV-OUT only mode.
  2. Ali MPEG module fails when system is docked on a docking station.
  3. System timer is incorrect after resumed under the DOS mode.
  4. System's memory is reported incorrectly under Windows NT 3.51 when 64-MB or greater of DRAM has been installed.
Version:05-11 Date:May 22, 1997
This version has been released to fix the following problems:
  1. Incorrect CD-ROM Drive Type is reported during POST.
  2. The FDD on the docking station works improperly when D-Link PCI card DE-530CT was added.
Version:05-10 Date:Apr.25,1997
This version has been released to fix the following problems:
  1. The 3 Mode 1.2 MB floppy disk cannot be formatted under the Japanese versions of DOS.
  2. The system's memory is reported incorrectly under DOS.
  3. The subsequent asterisks will not display as they used to when using the symbol "&" as the first character for your password in the System Configuration Utility (SCU).
  4. The fan is not resumed after system was resumed from Auto-Suspend (problem exists only with version 5-09).
  5. The 3M FDD mode is locked in IBM mode after system was resumed from auto-suspend.
Version:05-07 Date:Jan.20,1997
This version has been released to fix the following problems:
  1. "Boot Password" and "Setup Password" settings are appended in SCU.
  2. Keyboard overlay feature is appended in SCU.
  3. Supports Intel® Pentium® processor with MMX™ technology.
  4. After disabled the Pointing Device in SCU and rebooted the system, the keyboard becomes inactive sometimes.
  5. The type of CD-ROM is detected incorrectly sometimes.
  6. After the OS/2 Warp is installed, system fails in booting up from the FDD.
  7. It is trembling on the screen, when the TV-Out is set to PAL mode and when "Auto Scan Display" and "CRT Only" modes are selected.
  8. The CD audio under Windows 95 is stopped after resumed from DRAM.
  9. Error message "Track 0 Fail" is shown sometimes when booting from TEAC FDD.
  10. The warning message "Floppy Information Invalid" will be shown up if the setting of the FDD in SCU is set to "None" and the FDD is not actually removed.
  11. PnP function setting is appended for Ess1788.
Version:05-06 Date:Oct.18,1996
This version has been released to fix the following problems:
  1. System hangs intermittently when accessing to the FDD under Windows 95.
  2. Further information has been added into "System Configuration Utility" (SCU),such as the version of Keyboard BIOS and BIOS issued date.
Version:05-5G Date:Oct.10,1996

 

How do I update the BIOS on the 6800?

To update the BIOS on the 6800 to the newest version, follow this procedure :

  1. Download the BIOS update file from the 6800 FTP download page.
  2. Run the downloaded executable to extract the files in the archive.
  3. Boot up from a system disk. Make certain that no memory manager was loaded.
  4. From the directory where the extracted files are located, type "6800".
  5. The flash program will start to load the file. After it is loaded, press Enter to start.
  6. Make certain that the program is not interrupted for any reason. Restart the computer when prompted.

 

What do I need to use Intel® Pentium® processor with MMX™ technology on the 6800?

To use the Intel® Pentium® processor with MMX™ technology, you need to acquire the following :

  • A 2.8V CPU power board.
  • Update BIOS to version 5-07 or above. (You can download the latest BIOS here.)
  • You may also have to replace the heat sink, since the new power board is slightly larger than the original power board, and will not fit under the older heat sink.

All these are standard features on the new ChemBook™ 6800A.

 

Where can I find the jumper settings for the ChemBook™ 6800?


S2-1 S2-2 S2-3 S2-4 S2-5 S2-6
75Mhz Off On Off Off Off Off
90MHz On Off Off Off
100MHz Off Off Off Off
120MHz On Off On Off
133MHz Off Off On Off
150MHz On Off On On
166MHz Off Off On On
200MHz Off Off Off On
233MHz Off Off Off Off

The following is the switch settings for the CPU all-in-one power board.

Voltage 1 2 3 4
2.2V On Off Off Off
2.45V Off On Off Off
2.8V Off Off On Off
3.3V Off Off Off On

 

Why does the characters on my SVGA screen look jagged?

All ChemBook™ 6800 have SVGA screens, which displays at 800 by 600. Since the display mode for both Windows Graphics Mode and DOS mode is standard VGA, displaying at 640 by 480, you will see either one of two conditions.

  • The display covers the entire screen, and the characters seem jagged, not smooth.
  • The display covers only part of the screen, leaving about 1/2 inch border around the display.

To switch between the two modes, you can either press the hot-key combination Fn+F3, or enable/disable the Video Expansion Mode in the BIOS.

To display normal characters and graphics at full screen, you will need to install the device drivers and change the display resolution to 800 by 600. Follow the Installation Procedures to install the drivers.

 

Why was the floppy drive disabled automatically in the BIOS when I use a secondary battery?

To prevent the floppy drive from being disabled automatically in the BIOS when you insert a second battery, please update the BIOS to version 5-07 or above.

 

Why doesn't the 6800 BIOS detect my Toshiba hard drive?

If you have either of the following Toshiba hard disk drives, please disable LBA mode in the BIOS so that they may be automatically detected.

The model numbers are:

  • HDD 2718 / MK2104MAV (2167MB)
  • HDD 2912 / MK3205MAV (3053MB)

Update : This problem has been solved with BIOS version 05-20 or later. Please download the latest BIOS update here.

 

Why doesn't the CD-ROM appear as a device in My Computer or Device Manager in Windows 98?

Please download and update to BIOS version 05-29D or 05-29T for Dual Scan or TFT, respectively. Then, follow these steps:

  1. Go to Control Panel / System / Device Manager.
  2. Click on the + sign next to Hard Disk Controllers.
  3. You should see Standard Dual PCI IDE Controller as one of the devices. Click on it, then click on Properties.
  4. Click on the Settings tab.
  5. Change Dual IDE Channel Settings from Default to Both. Then click on OK.
  6. You will be asked to restart the computer. After Windows has restarted, the CD-ROM will appear as a valid device.

 

Why can't I enable the "Suspend to Disk" feature in BIOS when system is docked on a PCI docking station?

Since the AC power is usually turned on when system is docked on the docking station, it is illogical to shut down the power of the docking station by performing "Suspend to Disk". However, The functionality of "Suspend to DRAM" is still available when system is docked.

 

What kind of PCI cards can I install in the full docking station for 6800?

The following PCI cards have been tested and approved for use in the 680 full docking station.

  • LAN Cards
    • IBM Lan Card
    • 3COM 3C689
    • 3COM 3C905
    • Intel® EtherExpress Pro 10/100
    • DLink DE-530CT
    • Accton EN-1208
    • Axel Ethernet-32P
    • CNET 970EBT
    • Other vendors with Digital 21040/21041/21045 series PCI Chipset LAN Adapter
  • SCSI Card
    • Adaptec AHA-2940
    • Adaptec AHA-2940U
    • Buslogic BT-944
    • NCR 53C805
    • NCR 53C825

Note: PCI Audio Cards are not supported on the 6800 PCI Docking Station.

 

Where is the user's manual for my 6800?

The users manual has been condensed so that it fits in the case of the Device Driver CD-ROM. The manual contains the essential, including the CPU jumper setting and BIOS settings. A more detailed users manual can be found online in the CD-ROM, as well as all device drivers and a Multimedia demonstration for the ChemBook™ 6800.

 

Can I use the y-shaped splitter cable with the PS/2 Port on the 6800?

The 6800 does not support the PS/2 Y-cable. If you wish to use both the external keyboard and external mouse, please use an external serial mouse, and connect the keyboard to the PS/2 port with the keyboard adapter cable.

 

How do I enable the Embedded Numeric Keypad?

In order for the embedded numeric keypad to function properly, you need to upgrade the BIOS to version 5-07 or later.

To activate the numeric keypad, press Ctrl-Alt-S upon startup to enter the BIOS setup, and enable the Keyboard Overlay option under the Devices menu item. To use the keypad, simply turn on NumLock.

 

What are the differences between the different sub-models of ChemBook™ 6800?

Here is a summary of the differences between the different submodels of 6800.

Model L2 Cache Infrared Port Battery CD-ROM
6800 256KB SIR NiMH 6X/8X
6800A 256KB SIR+FIR NiMH/Li-Ion 11X/16X
6800E 512KB SIR+FIR NiMH/Li-Ion 20X


Last Modified : January 4, 1999
Copyright© 1999 CHEM USA Corporation. Legal Information


FAQs (Frequently Asked Questions)
| BIOS Updates and Downloads | Driver Downloads | RMA Policy 
RMA (Return Material Authorization) Form